1. Introduction
These Terms and Conditions govern your use of the website, services, and communications of TheAtriam (Pty) Ltd (“TheAtriam”, “we”, “us”, “our”).
By accessing our website, submitting your information, or engaging with our services, you agree to these Terms and Conditions.
2. Services
TheAtriam provides services including, but not limited to:
AI automation solutions
chatbot and messaging systems
AI virtual assistants and communication systems
lead generation and qualification systems
consulting and technology services
Services may include automated and AI-assisted interactions.
3. Communications
By engaging with TheAtriam, you acknowledge and agree that we may contact you via:
email
telephone
SMS
WhatsApp or other messaging platforms
Communications may include:
responses to enquiries
service delivery communications
follow-ups
business-related information
marketing communications (where permitted by law)
4. Consent and Opt-Out
Where required by applicable laws:
we will obtain your consent before sending certain communications
you may withdraw your consent at any time
You may opt out of communications by:
clicking the unsubscribe link in emails
replying “STOP” to SMS or messaging communications
contacting us at: info@theatriam.com
We will process opt-out requests promptly.
5. Acceptable Use
You agree not to:
use our services for unlawful purposes
interfere with or disrupt our systems
attempt unauthorised access to any systems or data
submit false, misleading, or fraudulent information
6. Data Protection and Privacy
We process personal information in accordance with our Privacy Policy.
We implement reasonable technical and organisational measures to protect personal data, but cannot guarantee absolute security.
7. Third-Party Services
We may use third-party service providers, including:
communication platforms (e.g. email, SMS, WhatsApp)
hosting and infrastructure providers
analytics and marketing tools
These providers may process personal information on our behalf in accordance with applicable data protection laws.
8. International Data Transfers
Due to the global nature of our services, your personal information may be transferred to and processed in countries outside your jurisdiction.
Where such transfers occur, we take reasonable steps to ensure appropriate safeguards are in place.
9. Intellectual Property
All content, systems, designs, and materials provided by TheAtriam remain our intellectual property unless otherwise agreed in writing.
You may not copy, reproduce, distribute, or exploit such materials without prior written consent.
10. Limitation of Liability
To the fullest extent permitted by law, TheAtriam shall not be liable for:
indirect or consequential loss
loss of business, revenue, or profits
loss of data
Our total liability shall be limited to the amount paid by you (if any) for the relevant services.
11. Availability of Services
We do not guarantee uninterrupted or error-free operation of our services or systems.
We may suspend or modify services at any time without notice.
12. Changes to Terms
We may update these Terms and Conditions from time to time.
Any changes will take effect once published on our website.
13. Governing Law
These Terms and Conditions are governed by the laws of the Republic of South Africa, unless otherwise required by applicable data protection or consumer protection laws in your jurisdiction.
14. Contact Details
If you have any questions regarding these Terms and Conditions, please contact:
📧 info@theatriam.com
🌐 https://www.theatriam.com